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  • Quick
  • Affordable
  • Done Right

Custom Done Right

Have it all. Custom development projects can come in on time, on budget and work right. Get customized with Famous.

Support

Are you a Famous Software customer needing support?

A large, private section of this site is dedicated to supporting you. If you have already registered and need support, click the Support V6 button above, or phone 559-438-3600.

If you are a Famous customer and have not registered yet, click here to register.

Known for Our Support

We are very proud of the depth of support available to Famous Software users, and we work hard to make our support better every day. A significant percentage of the Famous Software team is dedicated to providing on-site support, phone, fax, and email assistance, as well as training. Here's what will be included in your annual support contract:

  • No charge enhancements
  • No charge tax updates
  • Phone, email, and fax support
  • No per-incident charges
  • Network services support
  • Online FAQs
  • Online Knowledge Base

We're On Top of it

We have made a significant investment in the tools, training, and procedures required to provide world-class support. We collect, prioritize, track, and coordinate each customer interaction, including support tickets. We use GoToAssist, RAS, and other advanced technologies to link our support staff to your system, enabling us to provide firsthand help.