Learn More
- Quick
- Affordable
- Done Right
Custom Done Right
Have it all. Custom development projects can come in on time, on budget and work right. Get customized with Famous.
Learn More
- Food Safety
- Pooling
- Cost Accounting
True Traceability
Who grew it? Where is it? What costs have been added? How much was culled? How much did you make on that load? Know more with Famous Software.
| Support |
|
 Support is our middle name. We are very proud of the breadth and depth of support available to Famous Software users, and we work hard to make our support better every day. A significant percentage of the Famous Software team is dedicated to providing on-site support, phone, fax, and e-mail assistance, as well as training. Here's what will be included in your annual support contract:
We're On Top of itWe have made a significant investment in the tools, training, and procedures required to provide world-class support. For example, we recently implemented a comprehensive new Customer Relationship Management (CRM) system. It helps us collect, prioritize, track, and coordinate each customer interaction, including support tickets. We use GoToAssist, RAS, and other advanced technologies to link our support staff to your system, enabling us to provide firsthand help.Behind the Scenes at Famous SupportWe think you will be impressed with the people you meet at Famous, and we hope that you will soon think of us as friends. Here's a short video that shows some of our support staff at work. (Flash must be enabled to view it.) Are you a customer needing support?A large, private section of this site is dedicated to supporting you. Please click here to log inPre-sale Questions About Support?We'd be happy to answer any questions you might have. Please give our Sales Staff a call at559-431-8100. How to Print Famous Software Website PagesTo print any page on this website along with all menus and navigation buttons use your browser's Print command. For "printer friendly" versions (bigger type, no menus or navigation buttons) click the little printer icon to the right of every page title. A new window will open. Click the printer icon found in this new window to start the printing process. Download Famous Report ViewerThe Famous Report Viewer allows non-Famous users to view Famous Version 6 reports on-line. Anyone can download the Famous Report Viewer free of charge.Download Famous Report Viewer (3.9MB) Report Viewer Installation Instructions Adobe PDF DocumentsSome Famous Software help documents, white papers, and brochures are downloadable in Adobe PDF format. They require a compatible PDF reader. We recommend Foxit. Click the icon below to get your copy.
|