FMS/EDI Support Team
8080 North Palm Avenue, Suite 210
Fresno, CA 93711
Phone: (559) 431-8100
Fax: (559) 431-6338
FMSSupport@FamousSoftware.com


Famous Message Service (FMS)
Setup

for

Famous - Version 6.1 Release 103 or Higher

-Subject to change without notice-

The Famous Message Service Module allows you view and process incoming and outgoing EDI (Electronic Data Interchange) messages. Once the Famous Message Service Module is purchased and activated through Famous Services, EDI messaging between Famous users EDI capable customers is available. Your EDI customers are setup as FMS Trading partners within Famous. This document assumes that the Famous Message Service Module has been purchased.

Getting Started
Activating FMS in Famous
Company Setup
Establishing a Connection to the FMS Server
Trading Partner Setup
Generating EDI Invoices
Sending and Receiving Transactions
Processing EDI Transmissions
DUNS Number FAQs

Getting Started (back to menu)

The following list should be completed prior to setting up FMS.

  • Obtain your company’s registered DUNS number(s) from Dun & Bradstreet. Please, if you have questions, visit the appendix labeled DUNS Number FAQs at the end of this document.
  • Contact your Famous Sales Representative to initiate a new activation key request and to provide him/her with the needed information to get you EDI operational. If you or your sales representative are unclear as to what this information might be, please, contact FMS Support at fmssupport@hdcsi.com
  • Obtain UPC, SKU, and/or PLU codes from each FMS Trading Partner. These items will be entered during FMS Trading Partner Setup and will be used to cross reference Famous Commodities with Trading Partner Ids. In most cases, however, it is easiest to maintain the product translations by letting Famous bring them in off the EDI PO during testing.
  • NOTE: some FMS Trading Partners do not issue UPC Codes for produce items. See FMS Trading Partner Setup for more information on how UPC and other codes are used within the scope of FMS.

  • Obtain a list of DUNS/GLN numbers from each FMS Trading Partner. These identification numbers for the billing and shipping locations will be entered during FMS Trading Partner Setup.
  • Obtain a Charge Code List from each FMS Partner that requires only certain charge codes be transmitted. Otherwise, your Famous charge codes will be used. Charge Codes will be entered during FMS Trading Partner Setup.

Activating FMS in Famous (back to menu)

Enter your new Famous Activation Key

  • At the Famous Login, select the Famous Admin Company
  • Click on Activation Code Entry
  • Enter your new Activation Code and click on OK

Activate the Famous Message Service Module in your Famous Company

  • Click on Company Profile Maintenance
  • Select your Famous Company
  • On the Modules Tab, click on the Famous Message Service box
  • Save the change

Company Setup (back to menu)

Create 13-Digit DUNS numbers for each of your locations

  • These are called Duns + 4 numbers. We suggest using the 9-digit DUNS# obtained from Dun and Bradstreet as the base, then adding 0001, 0002, 0003 for each warehouse location. Make the 0001 DUNS # the primary location where you want the remittance mailed.

Enter each of the DUNS + 4 numbers in Company Maintenance

  • Login to your Famous Company, Select System Manager
  • Select Maintenance
  • Select Company Maintenance
  • Select the Locations Tab
  • Enter the DUNS + 4 number for each location
  • Save your changes
  • NOTE: your primary location will be your remittance location in all EDI transactions.

Establishing a Connection to the FMS Server (back to menu)

If you do not have a dedicated line, you will need to connect to the Internet prior to testing the FMS Message Manager. This screen allows you to view and process incoming and outgoing EDI messages. FMS Message Manager has an inbox and an outbox.

  • At the Famous Login, select the appropriate company
  • Click on System Manager
  • Click on System Operations
  • Click on FMS Message Manager
  • To test your connection, click on the "Connect" button
  • If the connection test fails, an error will appear.
  • If a firewall is placed on your system, check the following:

    In order to successfully transfer EDI transactions between your Famous Database and FMS, your firewall must be configured to handle Oracle SQL*Net traffic. If not properly configured you will get errors connecting to and/or transferring data with FMS.

    Oracle SQL*Net uses TCP port 1521 and dynamic secondary UDP ports. Firewalls using PAT (Port Address Translation) may replace the original port (1521) with another dynamically determined port. If this is the case, you may experience connection problems.

    Note: Famous is not responsible for the configuration of your firewall. If you do not know how to properly configure your firewall, do not attempt to do so. An improperly configured firewall may not protect your network against unwanted connections.

  • If your Firewall is configured properly and you continue to receive an error, please call Famous Custom Services.
  • If the connection test is successfull, click the "Receive" button. This will update the FMS Name List in Customer Maintenance.

FMS Trading Partner Setup (back to menu)

Please verify that you have received the DUNS numbers, current UPC/SKU/PLU codes, and Charge Codes from each FMS Trading Partner that will not be sending EDI Purchase Orders before continuing.

Enter FMS Trading Partner Translation List Names

  • From within your company, select Products
  • Select Maintenance
  • Select Translation List Maintenance
  • Add each FMS Trading Partner to the Translation List
  • Save your changes and close Translation List Maintenance

Add Translation Lists and DUNS/GLN numbers to Customer Maintenance

  • From within your company, select Invoicing & Accounts Receivable
  • Select Maintenance
  • Select Customer Maintenance
  • Select the Customer ID of your FMS Partner
  • Click the Locations Tab
  • Enter the DUNS or GLN number for each location
  • Select the appropriate Product List for your Trading Partner.
  • Select the appropriate Charge List for your Trading Partner.
  • NOTE: Trading Partner DUNS numbers, product and charge information are received on Purchase Orders. Product UPC/PLU/SKU and charge codes as well as descriptions for both will be added to the appropriate translation list when Famous imports and creates orders. If your company will be receiving POs from this trading partner, you may skip to the Select FMS Name section for this trading partner.

Enter FMS Trading Partner Product Translation UPC/SKU/PLU

  • Select Product Translation Maintenance
  • Select your FMS Trading Partner from the Product List
  • Does your Trading Partner require SKU/PLU? If so, do the following:
    • Right-click within the FMS Translation Maintenance Screen
    • Click on Customize
    • Click on SKU/PLU in the Available Columns Box
    • Then click on > button, SKU/PLU now appear in the Selected Columns Box.
    • Click OK
    • On the file menu bar, click Window>Save Settings.
  • Enter each UPC, SKU, and/or PLU from your FMS Partner and its corresponding Famous Commodity. Famous requires a minimum of Commodity, Style and Size be entered for each UPC/SKU/PLU.
  • C&S Wholesale only. You will need to create UPC Codes for each Product ID sold to C&S. The first product should have a UPC code consisting of 11 zeros and a 1 or 000000000001, the second product should be 000000000002, the third should be 000000000003. Create UPC codes for each product using this pattern.
    UPC codes must be 12 digits.
  • Save your changes
  • Close Product Translation Maintenance

Enter FMS Partner Charge Codes

  • Select Charge Translation Maintenance
  • Select your FMS Trading Partner from the Charge List
  • Enter each of your FMS Partner's Charge Codes with descriptions and the corresponding Famous Charge Code.
  • Save your changes
  • Close Charge Translation Maintenance

Select FMS Name

  • Click on the FMS Tab
  • Select the appropriate FMS Name for your FMS Trading Partner

Setup Workflow

  • Click on the Workflow Tab
  • Locate the Task Names "EDI Invoice"
  • Set the Override to "Yes" for each task desired
  • Set the Initial Status to "To Do" for each task desired
  • Save your changes and close Customer Maintenance

Enter Shipment Method of Payment Codes

  • Select Sales Term Maintenance
  • Does the FOB Point Column appear? If not add the column as follows:
    • Right click in the Sales Terms Box
    • Click on customize
    • Click on FOB Point in the Available Columns Box
    • Then click on >, FOB Point now appears in the Selected Columns Box
    • Click on Okay
    • On the file menu car, click Window>Save Settings
  • Select Destination or Shipping Point for each Sales Terms entry that will be used when processing EDI invoices.
  • Save your changes

Generating EDI Invoices (back to menu)

Famous can generate EDI invoices when you create invoices in Invoice Entry. To do this:

  • Open the invoice in Invoice Entry.
  • Press the workflow button.
  • In the workflow window find the "EDI Invoice" task.
  • Select the "To Do" check box and press the OK or Apply button. The EDI Invoice has been generated and is in the Outbox in FMS Message Manager.

Sending and Receiving Transactions (back to menu)

The Famous Message Manager processes incoming and outgoing EDI transmissions. FMS messages include incoming customer purchase orders, outgoing customer invoices and outgoing purchase order acknowledgements.

The Famous Message Manager has an inbox and an outbox. The inbox displays purchase orders received from Trading Partners via the FMS Server. Incoming messages are either pending or processed. Pending indicates that the purchase order has been received from FMS, but not imported into Famous. Processed indicates that a purchase order has been imported into Famous and is now a sales order.

The outbox displays outbound EDI invoices and purchase order acknowledgements. They display as either pending or processed. Pending indicates that the items have not been sent to the FMS Server. Processed indicates that the invoices have been sent.

Opening the Famous Message Manager

  • At the Famous Login, select the appropriate company
  • Click on System Manager
  • Click on System Operations
  • Click on FMS Message Manager

If you do not have a dedicated line, you will need to connect the server to the Internet prior to sending or receiving from the FMS Message Manager.


Processing EDI Transmissions (back to menu)

  • Open FMS Message Manager.
  • Click the Send button to send outgoing customer invoices and purchase order acknowledgment to FMS Server, and the Receive button to get incoming customer purchase orders from FMS Server
  • After processing, all outgoing items will now have a status of "processed". The incoming purchase orders will have a status of "pending".
  • To import customer purchase orders into Famous, click on the "Create Orders" Button. This will create orders in Famous for each customer purchase order received.

    NOTE: Customer invoices and purchase order acknowledgment are created by Famous Workflow.



Appendix


DUNS Number FAQs (back to menu)
  • What is a DUNS Number?
  • A DUNS (Data Universal Numbering System) number is a unique 9-digit number used by businesses and the federal government to keep track of more than 80 million businesses worldwide issued by a company named Dun & Bradstreet.
  • How do I find out if my organization already has a DUNS number?
  • Your controller, director, business manager, board treasurer, or accountant is likely to know and be able to provide your organization's DUNS number if you already have one. If you still aren't sure, ask a D&B customer care representative: 1.800.234.3867 or visit D&B Customer Care Online
  • Does D&B charge me for obtaining a registered DUNS number?
  • No. D&B should not charge you a fee nor are you obligated to purchase any of their products.
  • If my organization does not have a DUNS number, how do we get one?
  • It only takes a day to get a DUNS number from D&B by phone, but Internet applications can take up to 30 days!
    Phone: 1.800.234.3867 or Web Application
    Note that ONLY an authorized person at your company should authorize a DUNS number request.
    The process will take about ten minutes. You will be asked to provide the following type of information:
  • Legal name of organization
  • Physical address and PO Box if applicable
  • Telephone numbers
  • Name of the authorizing person
  • The purpose of your organization
  • Total number of employees.
  • Web address


Famous Software, LLC
02/13/2004