Any Famous Software user will tell you that we are known for our legendary before- and after-sale support. From our Support Center team, to our Network Services, to our Custom Development staff, to our Consultants and our Training Professionals in the field, we think you will be impressed with the people you meet at Famous; and we hope that you will soon think of usas friends.
Available Services
Custom Development (programming): While many customers use Famous Software directly "out of the box," some users request specialized features, reports, advanced pallet tag designs, and other modifications. A talented staff provides in-house analysis and programming services priced on a per project basis. Learn more.
Consulting: Sometimes getting a new perspective on your workflow, business practices, and software utilization can dramatically improve your bottom line. Famous Software consultants will work with you to fine-tune your operation and help you get the most out of our software.
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Training: (on-site, Training Center, and online) Famous believes that learning should be a lifelong process. That's why we offer implementation training, after installation on-site training, and even web-based training. Standard courses are available and we will even come to your location to provide personalized instruction. Learn more.
Network Services: Since Famous Software V6 ties together all corners of your operation, networking is a key ingredient. We can help you set up and protect your Famous server and related networking components. We work with your in-house IT specialists or your outside consultants. Learn more.
Famous Integration Services (FIS): This relatively new group of services is revolutionizing the way produce is traded. We have set up EDI/XML-based trading tools designed specifically for the perishables industry. These fully integrated services use our own servers, for which we do not charge transaction fees. Famous customers can trade directly with each other or use iTradeNetwork, FoodLink Online, and other intermediaries. Learn more.
Printed Forms: For years we have been providing many of our customers with standard and custom pre-printed business forms designed to run with Famous software. Our prices are very competitive, our service meticulous. Learn more.
Software Support: Saving the best for last, we are very proud of the comprehensive support we provide to Famous Software users. We offer telephone, e-mail, fax, GoToAssist, and GoToMeeting support. There are no "per-incident" fees for assistance. On-site support is also available. Our Support Team is the first reason many customers give for their continued loyalty. Learn more.
Ready to See for Yourself?
We'd be happy to arrange a personal demonstration and answer any questions you might have.Please give us a call at 800-444-8301 or send us an e-mail.