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Network Services Technician

Job Type Fulltime
Days/Hours Monday – Friday, Flexible Hours
Job Location Fresno, California

JOB DESCRIPTION

Famous Software is revolutionizing information management in the fresh food supply chain. We use a team approach to software development and customer support. You will have the opportunity to support some of the produce industry's leading Software Product Mangers, Software Developers, Software Engineers, Business Analysts and Database Managers, as well as administrative, sales, and professional services teams. This opportunity is perfect for someone with real world experience in the field of IT Technical Support and LAN Management. This challenging, fast-paced position on the Network Services staff will offer considerable "hands-on" training and experience. It is also a chance to get your foot in the door at a leading California software firm offering enormous long-term career potential.

ESSENTIAL FUNCTIONS

  • Gain and maintain an in-depth knowledge of all Famous Software products
  • Provide computer and networking support to a high-tech administrative and programming staff
  • Configure, install, and move computers, peripherals and telephones
  • Perform Microsoft Exchange Server 2003 tasks
  • Assist headquarters staff with Microsoft Office 2003 applications
  • Assist Network Services staff with firewall and antivirus maintenance
  • Lift, bend, reach and carry in order to perform office equipment installation and maintenance
  • Assist with classroom setup, video projection and other presentation tools

    • DESIRED FAMILIARITIES

  • Microsoft Windows XP Professional
  • Microsoft Windows Active Directory
  • Microsoft Server 2003
  • Cisco PIX Firewall
  • Cisco Routers
  • SonicWALL Pro 3060
  • SonicWALL SSL VPN

    • QUALIFICATIONS/REQUIREMENTS

    You should have an aptitude for computers and have studied Computer Science, Information Technology or in a related field. You must be proficient in Microsoft Office 2003, including, Excel, Outlook, PowerPoint and Word. In addition, please be prepared to demonstrate your:
  • Excellent analytical and problem solving skills
  • Proficient written and oral communication skills
  • Ability to learn from your work and from that of others around you
  • Ability to generalize what you have learned
  • Willingness to roll up your sleeves in a cooperative team environment
  • Motivation and time management skills, work under immediate supervision
  • Passion for new technologies and attention to detail

    • HOW TO APPLY

    If you believe that your skills and experience would make you an effective team member, please e-mail your resume along with cover letter to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it